The news is full of it lately: voice assistants. Everybody who is anybody is starting to test with it, from news websites to e-commerce. But why, and what does the future hold?
Why voice assistants?
Ever since the beginning of the age of computers we have mostly been dependent on interfaces that require a screen to interact with. Be it in the console space, but also the first personal computers and later on with tablets and smartphones. Screens do have an inherent problem and that is that complex tasks or flows are hard to structure and design. There’s even a whole profession or sector (User Experience or UX for short) dedicated to creating good user interfaces for people to use. But apart from using our hands to control things we have another big tool in our arsenal which is our voice. We can express a lot with our voice, and it’s looking like we’re rapidly moving toward a world controlled by our voice, rather than just screen interaction.