Jeroen van der Heijden is the Head of Customer Experience for the PostNL (https://www.postnl.nl/) Innovation Studio. PostNL is the biggest parcel delivery service in The Netherlands and we discuss how they innovate with a small team and validate their ideas.
Enjoyed this podcast? You will also like the one I did with Joris Leker from Valsplat.
One reply on “056 – Running an Innovation Lab at PostNL”
[…] Enjoyed this podcast? You will also like the one I did with Jeroen van der Heijden from PostNL. […]